Tag Archives: Perples

Personalized Marketing through Beacon

“Imagine the street signs display items or services of your interest whenever you walk into them”

The interactive signs can definitely capture your attention and cause you to focus more on the messages conveyed by the ad. Naturally, this leads to increased public brand recognition and sales drive.

If you thought these interactive signs were just some imaginative chimera that only exists on Sci-Fi movies, beacons got you wrong big time, at least in year 2016. But how?

Personalized Marketing with Digital Signage
Personalized Marketing with Digital Signage

Digital Signage are signs utilizing Digital Information Display. Below are the steps to realize highly customized and effective marketing tool through the synergy of beacons and digital signages(Personalized Marketing).

  • Step 1. Assign and place RECO Beacons with own unique IDs nearby the digital signage displays.
  • Step 2. The apps with RECO SDK installed in the passengers’ smartphones receive and identify RECO Beacon signals when the people approach to the display.
  • Step 3. Thorough analysis of the passengers’ activity and interests suggests the appropriate contents for each person, and the digital signage displays the customized contents.

Simple application of RECO Beacons can cause evolution of digital signages from displaying boring contents over and over to interactive ‘smart signages’ that shows what actually attracts people’s attention.

Personalized Marketing with Digital Signage
Personalized Marketing with Digital Signage

Moreover, this smart marketing enables evaluation of offline marketing effectiveness, which has been considered nearly impossible. Now the boundary of offline and online marketing is entirely blurred.

“All the numbers that were believed to be bounded to online marketing are now available also in offline marketing”

Now your offline marketing efficiency can be measured and provide grounds for further improvements on the overall marketing campaign!

Realize your dreams or futuristic smart marketing signs with RECO Beacon.

For more information about personalized marketing solution, click here

RECO Tracking Use Cases #1. Optimal Resource Distribution Through Vehicle Tracking

Fork-lift trucks are one of the necessities in factories or warehouses that stacks a large amount of products. As much as it is widely used, the efficient usage of such vehicles can drive up the productivity by a significant margin.

Thus, we will talk about how to optimize resource distribution by RECO Tracking, a BLE-based object and people tracking solution. For anyone who is not familiar with RECO Tracking, the post below will serve as a good introduction.

*Related Post: What is RECO Tracking?

 3 Steps of vehicle tracking

3 steps of vehicle tracking
3 Steps of Vehicle Tracking For Improving Productivities

 Step 1. Assign each vehicle with a beacon with unique ID.

 Step 2. Set ‘Tracking Zone’ by installing RECO Manager Pluses at your points of interest. The installed RECO Manager Pluses will consistently look for any nearby beacons, recognizing any ‘Entering’ activities of the vehicles.

 Step 3. With multiple ‘Tracking Zones’ set up, it is not only possible to track the vehicles’ current location, but also possible to record and analyze the movement history of each vehicle.

Also, you can assign certain zones as ‘dangerous’, and get notified upon entrance of any vehicle to those dangerous zones to prevent any potential accident.

Faster and More!

Through this solution, the supervisor gains information about movements of all vehicles. This improvement enables the supervisor to intelligently assign works based on current situation. A company called ‘Bobcat’ introduced fork-lift truck tracking solution using barcodes, and increased the freight carrying efficiency by 30% as a result.

Moreover, as the data on vehicles locations, tracks, and productivity accumulates, operations and productions can be optimized through careful analysis on the cumulative data and making changes accordingly.

As a result, RECO Tracking lets you make the best out of the limited resources.


On this post, we discussed about a way to facilitate operation and increase productivity. We will follow up with the convenience of inventory and asset management when using RECO Tracking on the next post.

For any interest in RECO Tracking, please contact us through the link below, and we will get back to you as soon as possible.

visit our homepage to contact us

Introducing SoundTAG: the Ultrasound Solution.

SoundTAG is a ultrasound solution that is own-developed and patent-held by PERPLES (RECO). And it is one of our initial projects that we’ve launched as we kick-started our own business.

And we’re bringing it back to expand our service areas beyond Bluetooth.

So, What is SoundTAG and why does it matter?

SoundTAG, a high frequency sound tagging solution, is a smartphone software that can transmit information to smartphones by using ultrasound*.

*: 18,000~20,000hz. inaudible for people but detectable for smart devices.

Signal Range:
The range of SoundTAG technology depends on the volume of a signal. Technically, the capacity ranges from 10cm~100 meters, according to the volume level. The specs and performance of a speaker is also an element that contributes to SoundTAG range as well.

SoundTAG

Just as BLE beacons, SoundTAG can be applied to a wide variety of LBS/proximity service scenarios. However, as it operates with ‘sound wave,’ not a Bluetooth signal, it can act differently compared to Bluetooth beacons. Here’s how.

1) Bluetooth usage is not required. All you need is a speaker.

As the (smartphone) users walk-in into service area that has SoundTAG speaker installed, they can receive coupons/alerts/maps/etc.

Most certainly, you will need to implement SoundTAG SDK into the service app. Nevertheless, this can attract different types of users other than using BLE beacons since you do not need to make users to have Bluetooth turned on.

2) And SoundTAG is “more” free from physical hindrance than Bluetooth.

Bluetooth signals can be blocked or reflected by physical elements like concrete walls, pillars, windows, etc. SoundTAG audio — sound waves — is relatively flexible from those physical elements.

3) Lower hardware management cost

All you need for a SoundTAG service is a speaker that you can purchase from a supermarket, SoundTAG SDK, and CMS (Contents Management System). This reduces hardware management costs compared to having hundreds of Beacon installed (e.g. you do not have to worry about replacing beacon batteries).

Composition of SoundTAG

SoundTAG comes with SDK and CMS. SDK takes charge of sensing high frequency signal and CMS provides a simple management system for service providers.

 

● SoundTAG SDK

SoundTAG is released as a package of SDK which is easily capable of embarking onto mobile software. SDK package is very simple and light-weighted and it is compatible with both of iOS and Android.

SoundTAG consists of a generator which transmits high frequency signals and a receiver which is for recognizing and analyzing signals. High frequency signal is made up of MP3 or WAV formatted file and can be played by general speaker which you can easily get from any markets/shops.

● SoundTAG CMS

For a seamless implication of SoundTAG service, we also provide SoundTAG CMS that comes in a form of a web server.
For further questions and inquiries, contact us at reco2.me/contact.

How Beacon Can Elevate Engagement: RECO in Ansan M Valley Rock Festival 2015

About Ansan M Valley Rock Festival (AVRF) 2015
Sponsored by one of Korea’s largest conglomerate holding companies CJ Group, Ansan M Valley Rock Festival is one of the biggest rock festival in Korea/Asia that is annually held since 2009.

The festival ran for three days (July 24th~26th), and it attracted 85,000 music fans this year with its reputation and line-up with top-notch musicians.

AVRF2015

Like other rock festivals, AVRF 2015 took place during rainy season. Music fans could go wild in rainfalls and muddy fields, and participants staying for more than one day stayed in campsites. Other than musical features, CJ Group also provided food & beverage and event booths for both consumer services and its marketing.

Located at seaside, Ansan Daebu Sea Breeze Theme Park held all these extensive settings. The gigantic field of 980 km2 (100ha., 247ac.) had spots including three stages (Big Top, Greeen, Tune Up stages), two campsites, food & beverage stations, event booths, parking spaces, etc.

 

AVRF_Map
Overview of Stages and Camping Area at AVRF 2015

How RECO Adapted to AVRF – for End-users and Service Providers
What can beacons do best at outdoor rock festival? The answer is simple: provide guides to visitors and serve as marketing tool for service providers.

While the features of AVRF adds excitements to participants, some conditions were demanding to beacon services.  In order to handle them, the RECO Team narrowed down priorities for building a seamless, effective beacon service into:

  1. Sturdy hardware – to prevent damages from weather conditions like rain, humidity, strong winds, etc.
  2. Locations – 600+ beacons were installed throughout the whole park area so that the visitors could receive messages from their arrival to departure
  3. Mobile App – we selected CJ One App (iOS, Android) that has over 5 million downloads. Visitors with CJ One app installed on their smartphones could receive alerts more conveniently.
0003
RECO beacons were wrapped with plastic sheets and boxed in plastic cases to prevent damage from extreme weather conditions
Boxed beacons were tied to poles of event ticket booths/stages/etc.
Boxed beacons were tied to poles of event ticket booths/stages/etc.

To ensure the maximum coverage and signal stability, RECO beacons were installed throughout areas where people most likely to visit. We also considered visitors’ movements during the festival and concluded that the participants generally move in this order:  1. Parking lot > 2. Ticketing area > 3. Camping sites > 4. Stages > 5. Food & Beverage / events stations. (3, 4 and 5 are interchangeable)

 Messages Sent to the People at AVRF

Welcome message as arrival at parking lot
Welcome message upon arrival at the parking lot

 

Notification from CJ One app via beacon signal about CGV’s (CJ’s movie theatre) free popcorn event
Notification from CJ One app via beacon signal about CGV’s (CJ’s movie theater) free popcorn event

events2

Other notifications include 1) event info (giveaways, gifts, souvenirs) at CJ’s booths such as coffee shop (Twosome Place), movie theater (CGV), drugstore (O’live Young), shopping mall (CJ Mall), etc.; 2) other events like autograph session; and 3) upcoming performance info.

Final Note:
AVRF 2015 was the very first rock festival in Korea that chose to incorporate beacons with outdoor rock festival. The success that RECO Team achieved only means a beginning to the next stage. Next time, we hope to provide other advanced beacon experiences with RECO Beacons and RECO Managers with iBeacon or Eddystone to other events like concerts, conventions, and more. Stay with us for more future updates!

So, What is Eddystone?

Google launched “Eddystone,” an open source, cross-platform Bluetooth LE beacon format on July 14th. We have been paying attention to this as we are planning to release a version of RECO that can work with Google’s Eddystone. Before the release of the new product, we want to share with you about Eddystone.

Eddystone

What is Eddystone?

Eddystone is another Bluetooth beacon protocol Google came up with — Apple announced iBeacon back in 2013. 2 years after iBeacon, Google is presenting Bluetooth beacon technology that overcomes shortcomings and even more diverse use cases.

While iBeacon was compatible with Android, it didn’t officially support Android; iBeacon was only native for iOS.

Eddystone, however, fully supports both iOS and Android. As Google is trying to come up with an ecosystem for Bluetooth beacons use cases, Eddystone is open source and is available on GitHub. We can tell Eddystone is more open then iBeacon, and Google is planning something bigger with it.

 

google_confidential_roundup

With the Physical Web project, Google Map would be a great app to incorporate with Eddystone technology.

<image: trimlet.org>

What can you do with Eddystone?

Unlike iBeacon, Eddystone supports multiple frame types — which enable the user to decide what to use depending on their purpose.

Here are types of Eddystone’s frame types,

1. Unique Identifier (UID) :  UID is a 16 byte data that can trigger push notifications or planned action, just like iBeacon’s UUID.

2. URL :  Eddystone can send URLs as their data packet. Supposedly, this overcomes Bluetooth beacon’s obstacle of needing a corresponding app. Since this is similar to the concept of Physical Web, and at this point you need Physical Web scanner app to open the URL data from Eddystone.

3. Ephemeral Identifier (EID) : The purpose of EID is security, which is a very sensitive topic in beacon industry. If Eddystone can support reliable security, there will be much more opportunities open up to beacon technology.

What is EID?
Ephemeral Identifier is an ID temporary given, so only the authorized user can access the ID.

4. Telemetry Data : When a bigger scale of beacons is installed, this frame type will be very useful. Google is planning to implement this feature with Google Now.

Google Eddystone

Imagine your life with beacon, where you can get information at right time, right place.

<image: Google Developers Blog>

 

RECO, we are Eddystone ready.

RECO Beacon’s lates firmware now supports Eddystone. You can place your order from September.  With the same reliable hardware and proprietary software, RECO is looking forward to expanding in beacon industry.

 

Bonus – Why is it called Eddystone?

Google says it’s named after the Eddystone Lighthouse in the UK. The motif is that beacons guide users and apps in the real world the same way lighthouses guide ship captains in the night. We also explained why a lighthouse is often used as a metaphor for a Bluetooth beacon in our previous post. Take a look at it if you want to understand more about the concept of beacons – no matter it is Eddystone or iBeacon, both follow the same concept.

 

RECO Manager and your business – Beacon Management

RECO Manager

Everyone knows that beacons are the future, but so far very few companies have made anything extraordinary using them. If you’ve been following along on our blog or have tried to design a beacon experience for your customers, you probably already know why. In the past, it has been a rather difficult and time-consuming task to set up a beacon system, and just as difficult to change it when you want to update things. All this has changed with RECO Manager.

In the past, when you set up a beacon system you had to program each beacon individually by connecting to it on-site. You also had to maintain an up-to-date map of all your beacons and make most of your change server-side. If you wanted to redo the beacon locations in one of your retail locations it was a major undertaking, requiring very organized planning and considerable effort from technologically proficient on-site staff. This meant expensive training sessions and many wasted hours of skilled labor.

In contrast, the same change is possible using RECO Manager, a single off-site technology specialist, and your regular untrained employees. You create your new plan and simply send them a map of where to put the beacons. The rest of the setup is remotely managed by your tech specialist using the RECO Manager installed at the site. He can reprogram signals on the fly, check placement, signal strength, and battery levels, and even decide groupings. With all this, your new design is possible with much less effort, making continually-updated, beacon-mediated user experiences a feasible reality.

This is why RECO Manager is such a game-changer. It doesn’t  just make maintenance far simpler and cheaper, it completely reinvents what is feasible to do with beacons. What before might have taken you a hundred hours and a painstakingly trained staff at each location an now be done in just a couple hours with a single specialist located anywhere in the world. Real creativity in beacon system design is no longer too expensive to execute. You now have the option to complety redesign your customer’s beacon-mediated shopping experience at will without constantly worrying about mounting costs. RECO Manager will let you get several steps ahead of the competition, who will be stuck using static beacon installations and design experiences customers will quickly grow weary of and discard. Be the future.

Over the next weeks we will introduce specific example usage cases for various types of deployment scenarios employing RECO Manager in your beacon management system. From simple setups to creative masterpieces, we will show you a glimpse of the future for beacon-using companies. Join us on this journey.

FAQ for RECO Beacon

Frequently Asked Questions

As we reviewed our recent meetings, we realized that there are certain questions most people end up asking about RECO Beacon. With that in mind, we have put together a list of frequently asked questions.

1. Does RECO Beacon use Bluetooth?

RECO Beacon is a one-way signal-sending device that sends out a Bluetooth signal at preset intervals. This signal is noticed by applications making use of the RECO Beacon SDK.
Connecting a given location and a smartphone app, RECO Beacon offers diverse user scenarios including sending coupons to only those who are visiting certain locations and indoor navigation using multiple RECO Beacons.
Keep in mind that the device’s Bluetooth needs to be enabled in order for the device to get RECO Beacon’s Bluetooth signal.

 

2. Is an app with the RECO Beacon SDK required to make use of RECO Beacon? 

It is possible to offer a lot of services such as marketing, advertisement, content delivery, and indoor navigation using RECO Beacon. These services recognize the Bluetooth signal from the RECO Beacon by utilizing the RECO Beacon SDK. If the device doesn’t have a smartphone app utilizing the RECO Beacon SDK, it cannot recognize the signal. The RECO Beacon SDK supports both Android and iOS.

 

3. Does RECO Beacon have on/off switch?

RECO Beacon doesn’t have an on/off switch–it is always on. With a battery life rated for approximately 1-2 years of continuous use, depending on transmit power, you don’t need to worry about turning it off. When you order RECO Beacons, they are already on from the time we ship them.

 

4. Does RECO Beacon collect data from devices?

RECO Beacon is a one-way signal-sending device, so it doesn’t collect nor store any data from devices. Even when a device is connected to the RECO Beacon using our Configuration Utility App, it doesn’t collect any data. If you want to collect data, you must program your app to do so.

 

5.  Is there a limit to how many devices can receive a single RECO Beacon signal?

No, there is no limit. RECO Beacon can have a range from 3 meters to 70 meters. All devices within this range can receive the signal from a single RECO Beacon.

 

6. Do RECO Beacons communicate with each other?

No, RECO Beacon is a one-way signal-sending device. The signal is recognized by applications on other devices which utilize the RECO Beacon SDK. To communicate with beacons you have installed you should set up a RECO Manager within range of the designated beacons.We have created this device specifically to allow you to communicate with multiple beacons simultaneously in order to change their settings or whatever else you want to do.

RECO Going Global @ MWC, Barcelona 2-5 Mar 2015

Experience the Next Generation of Bluetooth Beacons

Perples will be taking part in MWC 2015 (Mobile World Conference), the biggest tech event of the year, held in Barcelona, Spain, on March 2-5.  We will be demoing the latest in Bluetooth Beacon technology, including our first-of-its-kind beacon management device, RECO Manager.

Visit Us at Booth 7E21, Hall 7

Perples_RECO_MWC_2015

Perples welcomes anyone interested in BLE beacon services, RECO Beacon, and RECO Manager to stop by our booth and learn first hand about the future of beacon technology. We are always open to new business partners from around the world and our business managers and engineers will be ready to answer any questions you might have if you come visit us. If you would like to schedule a private meeting during the event, or if you have any other inquiries,  please don’t hesitate to contact us at biz@perples.com.

We look forward to seeing you at MWC 2015, Barcelona.

Why is RECO Manager needed for beacon managment and whom is it for?

RECO Manager, currently in pre-order, is an innovative beacon management product that connects to and manages all the beacons within its range. As long as you install each RECO Beacon within range of a RECO Manager, you will be able to log on from anywhere and use the web-based RECO Cloud Console to remotely manage your entire beacon system, no matter how large or how far flung.

If you are currently running a beacon service, the benefits of using RECO Manager will come to you immediately just by reading the general description above. However, if you are currently exploring the possibility of implementing a beacon system, you might wonder why RECO Manager is needed and whom it will benefit most.

 

Why is RECO Manager needed?

Currently, without RECO Manager, continuous onsite maintenance is required to provide a reliable beacon service. There is no way to know whether a beacon is low on battery, physically damaged, or even stolen without being present at the installation point. Also, if you want to change the configuration settings of each beacon, the maintenance crew has to change each beacon manually within the beacon’s signal range. These beacon management issues cause high maintenance costs and are the major reasons why many businesses are hesitant on implementing a beacon system.

RECO Manager is a product that solves such management issues. When installed together with RECO Beacon, it allows managers to remotely monitor all the beacons within the RECO Manager’s range and change configurations when needed. With RECO Manager’s powerful beacon management functions, the cost of maintaining a beacon system is drastically reduced making RECO Manager a game changer.

 

Whom is RECO Manager for?

RECO Manager’s core benefits are best utilized in remote/large scale beacon services. Below are some examples of when you should consider installing a RECO Manager.

1. You need to remotely manage beacons

If you don’t have an onsite maintenance crew to monitor the beacon service status daily, the web-based RECO Cloud Console will benefit you greatly. You can access the Cloud Console from anywhere with any device with access to the internet and monitor the beacons. What’s even better is, since RECO Manager will notify you by e-mail in case a maintenance issue occurs, you actually don’t even need to log-in daily.

2. You have multiple venues in different locations and want to manage all the beacons synchronously

If you are a business manager for a national or even worldwide retail store chain, maintaining a high service level at each store is going to be difficult. Every in-store manager has to be trained to monitor the beacons installed and respond according to the different maintenance issue. By installing RECO Managers at every store, maintaining the beacon service becomes a one man job, and in-store managers are only needed when beacons need to be replaced with new ones. Replacing beacons are simple as well. The in-store manager doesn’t need to configure or register each beacon since RECO Manager detects and registers new beacons automatically, while configuration can be done with a few clicks from the Cloud Console.

3. You have a big venue with a large fleet of beacons

Installing and managing a beacon system for large venues such as a museum or a sports stadium is a lot of work. Hundreds of beacons can be installed in a single large venue, making service monitoring a nightmare for the maintenance crew. By installing RECO Managers at the central points, monitoring hundreds of beacons can be done in a heartbeat.

4. You want to integrate the beacon management functions into an existing management system

RECO Manager comes with the RECO Cloud API for easy system integration. If you already have a management system such as CRM, CMS, or a PMS and want to integrate the beacon management functions provided by the RECO Cloud Console, RECO Manager is your solution.

 

To learn more about RECO Manager and pre-order your own, visit RECO website RECO2.me.

Beacon, Four Things to Consider on Application

Bluetooth beacons can be used in many ways for different service scenarios.  However, one thing all beacon services need is an application that runs on the receiver. According to the type of receiver and operating system, some type of application needs to be used as a user interface. For people considering beacon services, finding or developing the right application can be more important and even be the deciding factor on determining whether beacons are suited for your needs.

beacon, what to consider on Application

1. What type of app do you need for customer engagement?

You need to determine the type of app you want to use to scan the BLE signals from your beacons, according to the beacon service model you design. This means you want your customers to have the app installed and opened at the time and place you intend to provide a beacon service. For instance, if you are a café owner and want to use a beacon service to drive sales by giving special offers, a payment app or a loyalty program app for stamps or mileage might be ideal. It would allow you to push coupons or ads at the point-of-purchase since customers are motivated to open the loyalty program app to collect stamps.

 

2. Do you have an app already?

If you already have an app that your target customers are currently using, you just have to upgrade your app so it can detect the Bluetooth signals. There are many beacon brands that provide an SDK for you to develop or upgrade apps and customize the beacon experience. Some brands provide an SDK for either Android or iOS, while others provide an SDK for both.  Choose the beacon product that supports your customer base device coverage best.  

 

3. Do you want to develop your own app?

If you don’t have an app already in service, you might want to develop your own. Developing your own app can be a great opportunity in certain conditions, but requires a lot of investment. Whether you develop the app in-house or outsource it, it takes time and money. Also, the app itself needs to be designed attractively enough for customers to install it. Since the app needs to be installed prior to receiving services, a lot of marketing effort has to be put in to promote the installation of your app. If you can devote enough resources to get the app installed, you can provide a customized beacon service scenario that is ideally suited to your business.

 

4. Is there an app service you can partner up with?

Depending on your customer pool and target customers of the beacon service, an app for multipurpose and general daily usage can be preferable. For example, if the goal of your beacon service is to attract new customers and get people into your store, using a popular 3rd party app is best. However, in this case you have to partner up with the 3rd party app provider to upgrade the app with the SDK. Also, both parties need to benefit from the beacon service and this therefore complicates the beacon service business model. Customization of the app to provide optimal service to your business is limited and brand synergy can also become an issue, since the partnership can be perceived as a brand alliance. Even though there are many factors to consider, the potential customer pool provided by the popular 3rd party app is still a very attractive option.